Shipping policy

SHIPPING POLICY

Processing time Orders are processed within [1–2] business days. Orders placed on weekends or public holidays are processed the next business day.

Delivery times

  • Belgium: [2–3] business days
  • EU: [3–7] business days
  • business days

Shipping costs

  • Belgium: [€X.XX] / Free above [€XX]
  • EU: [€X.XX] / Free above [€XX]

Carriers We ship with [bpost / DHL / DPD / other].

Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number.

Issues with your order If your package is lost or damaged, please contact us at info@helixclub.eu within [14] days of the expected delivery date.